How to Download Video from Gong.io: A Step-by-Step Guide
If you are using Gong.io, a revenue intelligence platform that records and analyzes customer interactions, you might want to download video from it for various reasons. Maybe you want to review your sales calls, share them with your team or clients, or store them for future reference. Whatever your purpose, this article will show you how to download video from Gong.io in three different ways: as a logged-in user, as a non-logged-in user, and using a video grabber tool.
What is Gong.io and Why You Might Want to Download Video from It
Gong.io is a revenue intelligence platform that records and analyzes customer interactions
Gong.io is a software product that helps sales teams improve their performance by capturing and understanding their customer conversations. Gong.io uses artificial intelligence (AI) to transcribe, analyze, and provide insights from sales calls, emails, webinars, demos, and other interactions. Gong.io can help you identify best practices, coach your reps, optimize your sales cycle, and increase your win rates.
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Downloading video from Gong.io can help you review, share, and store your sales conversations
One of the features of Gong.io is that it allows you to record and playback your sales calls in video format. This can be very useful for various purposes, such as:
Reviewing your calls to learn from your mistakes, celebrate your wins, and improve your skills.
Sharing your calls with your managers, peers, or clients for feedback, collaboration, or testimonials.
Storing your calls for compliance, documentation, or historical analysis.
However, Gong.io does not provide an easy way to download video from its platform. You might encounter some limitations or challenges when trying to do so, such as:
The shared call links expire after a certain period of time.
The downloaded files are large and take up a lot of storage space.
The downloaded files are not compatible with some devices or applications.
That's why you might need some alternative methods to download video from Gong.io. In the next sections, we will show you how to do that in three different ways.
How to Download Video from Gong.io as a Logged-in User
Go to the call page and click on the three dots menu
If you are a logged-in user of Gong.io, you can download video from any call that you have access to. To do that, follow these steps:
Go to the call page that you want to download video from.
Click on the three dots menu at the top right corner of the call player.
A drop-down menu will appear with several options.
Choose "Download video" or "Download audio" depending on your preference
In the drop-down menu, you can choose between "Download video" or "Download audio" depending on whether you want to download the video or audio file of the call.
If you choose "Download video", a pop-up window will appear asking you to select the video quality. You can choose between "High", "Medium", or "Low". The higher the quality, the larger the file size.
Click on "Download" and wait for the file to be prepared. This might take a few minutes depending on the length and quality of the video.
Once the file is ready, it will be automatically downloaded to your device or cloud storage. You can find it in your downloads folder or wherever you have set your default download location.
Save the file to your device or cloud storage
After you have downloaded the video file, you can save it to your device or cloud storage for later use. You can also rename, edit, or convert the file if needed. However, be aware that some video formats might not be compatible with some devices or applications. You might need to use a video converter tool to change the format of the file if you encounter any issues.
How to Download Video from Gong.io as a Non-logged-in User
Open the shared call link in your browser
If you are not a logged-in user of Gong.io, but you have received a shared call link from someone else, you can still download video from it using a browser inspection tool. A browser inspection tool is a feature that allows you to view and modify the HTML, CSS, and JavaScript code of a web page. To use this method, follow these steps:
Open the shared call link in your browser. You should see the call player with a play button and a password field.
Enter the password if required and click on "Play". The call should start playing in your browser.
Right-click anywhere on the web page and select "Inspect" or "Inspect element". A new window will open with the code of the web page.
Use the browser inspection tool to find the video source URL
In the inspection window, look for the video source URL. This is the link that points to the actual video file that is being played in your browser. To find it, you can use one of these methods:
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Use the search function (Ctrl+F or Cmd+F) and type ".mp4" or ".webm" in the search box. These are common video file extensions that Gong.io uses. You should see one or more results highlighted in the code.
Use the network tab and filter by media type. This will show you all the media files that are being loaded by the web page. Look for the one that has a large size and duration, and ends with ".mp4" or ".webm".
Use the elements tab and expand the tag. This will show you all the attributes of the video player, including the source URL. Look for the one that starts with " and ends with ".mp4" or ".webm".
Once you have found the video source URL, copy it by right-clicking on it and selecting "Copy link address" or "Copy URL".
Copy and paste the URL into a new tab and right-click to save the video
After you have copied the video source URL, you can download the video file by following these steps:
Paste the URL into a new tab in your browser and press enter. The video should start playing in your browser.
Right-click on the video and select "Save video as" or "Download video". A pop-up window will appear asking you to choose a file name and location.
Click on "Save" and wait for the file to be downloaded to your device or cloud storage. You can find it in your downloads folder or wherever you have set your default download location.
How to Use a Video Grabber Tool to Download Video from Gong.io
What is a video grabber tool and how does it work
A video grabber tool is a software application or a web service that allows you to download video from any website, including Gong.io. A video grabber tool works by detecting the video source URL of the web page and downloading it to your device or cloud storage. Some video grabber tools also offer additional features, such as converting, editing, or trimming the video file.
Some examples of video grabber tools are Video DownloadHelper, 4K Video Downloader, and Lumen5
There are many video grabber tools available online, both free and paid. Some of the most popular ones are:
: A browser extension that allows you to download video from any website with one click. It supports multiple formats and resolutions, and can also convert or edit the video file.
: A desktop application that allows you to download video from any website in high quality. It supports 4K, 8K, 360-degree, and VR videos, and can also extract subtitles, playlists, and channels.
: A web service that allows you to download video from any website and turn it into engaging social media content. It uses AI to create stunning videos with music, text, and images.
Follow the instructions of your chosen video grabber tool to download video from Gong.io
To use a video grabber tool to download video from Gong.io, you need to follow the instructions of your chosen tool. Each tool might have a slightly different process, but generally, they involve these steps:
Install or access the video grabber tool on your device or browser.
Copy the URL of the web page that contains the video that you want to download.
Paste the URL into the video grabber tool and click on "Download" or "Analyze". The tool will scan the web page and find the video source URL.
Select the format, quality, and location of the video file that you want to download.
Click on "Save" or "Download" and wait for the file to be downloaded to your device or cloud storage. You can find it in your downloads folder or wherever you have set your default download location.
Conclusion and FAQs
In this article, we have shown you how to download video from Gong.io in three different ways: as a logged-in user, as a non-logged-in user, and using a video grabber tool. We hope that this guide has been helpful for you and that you can now enjoy watching your sales calls offline or online. If you have any questions or feedback, please feel free to contact us. Here are some FAQs that might answer some of your queries:
QuestionAnswer
Why do I need to download video from Gong.io?You might want to download video from Gong.io for various reasons, such as reviewing, sharing, or storing your sales conversations.
How do I download video from Gong.io as a logged-in user?You can download video from Gong.io as a logged-in user by going to the call page, clicking on the three dots menu, choosing "Download video" or "Download audio", selecting the quality, and saving the file.
How do I download video from Gong.io as a non-logged-in user?You can download video from Gong.io as a non-logged-in user by opening the shared call link in your browser, using the browser inspection tool to find the video source URL, copying and pasting it into a new tab, and right-clicking to save the video.
How do I use a video grabber tool to download video from Gong.io?You can use a video grabber tool to download video from Gong.io by installing or accessing the tool, copying the URL of the web page that contains the video, pasting it into the tool, selecting the format, quality, and location of the video file, and saving it.
What are some examples of video grabber tools that I can use?Some examples of video grabber tools that you can use are Video DownloadHelper, 4K Video Downloader, and Lumen5.
What are some tips to optimize the quality and size of the downloaded video file?Some tips to optimize the quality and size of the downloaded video file are to choose the appropriate format and resolution, use a video converter tool if needed, and compress or trim the video file if possible.
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